On Demand
IT-Support
Your IT department needs assistance with Apple issues?
Our IT experts will be happy to help you!
No long-term or contractual commitment
one-time support for any IT problems
Remote or on site
What does on demand it-support from jemix include?
In addition to our managed services, we also offer one-off IT support for companies. Whether the printer is not working or the Internet is unstable, if your in-house IT department is overloaded, we will be happy to assist you with our IT expertise!
Without any contractual or long-term commitment.
IT-Support
These are the IT challenges our on-demand customers are struggling with
Technical failures
- Sudden system crashes
- Network outages
- Software problems
- Power outages
- Server failure
Our approaches:
- Evaluation of the current IT infrastructure
- Implementation of current IT solutions
- Monitoring
- Implementation of a UPS (Uninterruptible Power Supply) system
Safety concerns
- Data loss
- Malware
- Phishing attacks
- Viruses
Our approaches:
- Cybersecurity Check
- Backup solutions
- Security trainings
- Holistic IT security strategies
Hardware
- Setup and configuration
- Device management
- Overview of devices in use
Our approaches:
- Mobile Device Management (central device management)
- Patch management
- Implementation of modern inventory software
Compliance and legal requirements
- lack of technical knowledge
- lack of up-to-dateness of hardware and software
- DSGVO
Our approaches:
Consulting and support for compliance with compiance standards and legal requirements in the IT area
Implement appropriate security and data protection measures to comply with legal requirements
Conduct security audits and reviews to monitor and ensure compliance.
You cannot find your request? Please describe your IT problem in more detail. We will get back to you within 24 hours!
Our on-demand IT support services are designed to provide you with the best possible support at any time and in any situation. The process starts when you need our support. You can easily get in touch with our support team – whether by phone, email or via our online ticketing system.
Once you contact us, our experienced support team will carefully analyze your issue to determine the cause of the problem. This step is crucial in determining the right solution strategy. Based on the problem identification, we develop a customized solution to resolve your issue efficiently. Our team works in a targeted manner to minimize downtime and get your IT systems back up and running as quickly as possible.
Throughout the entire process, we keep you continuously informed about the progress of the solution work. Transparency and open communication are of the utmost importance to us. Once the solution has been developed, it is implemented and tested to ensure that it delivers the desired results.
Our Genius Managed Services Packages:
Are you looking for a long-term IT partner who will continue to take on all your technical challenges in the future?
6 GOOD reasons
for IT management consulting
IT expertise
Our IT consultants have deep expertise and experience in the IT industry. They can help your business understand and implement the latest technologies and best practices.
Efficient processes
We help companies make their IT systems better by automating processes, optimizing systems and ensuring that all components are compatible with each other.
Cost saving
By implementing more efficient IT systems, our customers can save money by using our service to reduce the number of staff they would otherwise need and minimize IT downtime.
Competitive advantage
By providing effective IT systems, our customers can gain a competitive advantage by making their processes and operations faster and more efficient than their competitors.
Risk Management
Our IT consultants help organizations mitigate IT security risks by ensuring systems are protected and required security protocols are implemented.
Future-oriented strategies
jemix helps companies prepare for future developments in the IT industry and keep pace with the latest technology trends.
trends.