Genius Managed Services

Transform your business into the digital future with jemix as your reliable IT-Partner for professional IT-support

STANDARD

Paket 1
  • NGuaranteed availability (SLA)
  • NMonitoring of IT-systems
  • NHelpdesk ticket-system
  • NRemote Support
  • Ndiscounted hourly support rate
  • MPatchmanagement
  • MManaged Anti-Virus
  • MMobile Device Management

just 25,- €

per device/month

ADVANCED

Paket 2
  • NGuaranteed availability (SLA)
  • NMonitoring of IT-systems
  • NHelpdesk ticket-system
  • NRemote Support
  • Ndiscounted hourly support rate
  • NBasic Patchmanagement
  • NManaged Anti-Virus
  • MMobile Device Management

just 35,- €

per device/month

ENTERPRISE

Paket 3
  • NGarantierte Verfügbarkeit (SLA)
  • NMonitoring für IT-Systeme
  • NHelpdesk Ticket-System
  • NRemote Support
  • Ndiscounted hourly support rate
  • NIndividual Patchmanagement
  • NManaged Anti-Virus
  • NMobile Device Management *

    Requires integration project

just 45,- €

per device/month

powerful
IT-support by Jemix:

As a managed service provider, we offer our customers comprehensive IT support that saves time and resources. Our team of experts takes responsibility for all aspects of your IT infrastructure and ensures that it functions efficiently and smoothly. In doing so, we work flexibly and individually tailored to your needs, allowing you to focus exclusively on your core business.

With us as your partner, you can sit back, relax and rest assured that your IT systems are always up to date.

Pricing Offerings

STANDARD

ADVANCED

ENTERPRISE

Guarenteed availability (SLA) info symbol

N
N
N

Discounted hourly rate info symbol

N
N
N

Helpdesk ticket system info symbol

N
N
N

Monitoring info symbol

N
N
N

Remote maintenance software info symbol

N
N
N

Managed Anti-Virus info symbol

N
N

Basic patchmanagement info symbol

N
N

Individual patchmanagement info symbol

N

Mobile Device Management info symbol

N

Support fee per client info symbol

25,- EUR

35,- EUR

45,- EUR

Set up fee per client info symbol

75,- EUR

55,- EUR

Administrative Operations info symbol

79,- EUR

79,- EUR

79,- EUR

Hourly rate for 1st & 2nd Level Support info symbol

129,- EUR

119,- EUR

109,- EUR

IT-Consulting info symbol

159,- EUR

149,- EUR

139,- EUR

GMS OPTIONS

Based on your GMS package, you can add the following additional services from our GMS Options on request:

Managed Cloud
  • Managed Cloud Backup (per User)
  • Managed Cloud (M365/Workspace)
Managed E-Mail
  • Managed e-mail archiving (per mailbox)
  • Managed e-mail encryption (per mailbox)
Documentation
  • Managed Documentation
  • License Management (per user)
Network
  • Maintenance Network
  • Managed Wi-Fi
  • Managed Firewall
  • Managed Infrastructure
Managed Hardware
  • Maintenance NAS
  • Maintenance Server
  • Managed NAS 
  • Managed Switch 
  • Managed USV
Managed Devices
  • Managed Workplace
  • Managed Mac 
  • Managed Mobile Device
  • Managed Phone System per Workplace 
Other options
  • Customized SLA
  • Immediate Escalation Fee
  • Maintenance Virtual Machine/ Virtual Windows

GMS IT-FLATRATE

Based on your GMS package, you can add the following additional services from our GMS Options on request:

GMS IT-FLATRATE

For a fixed monthly price, you also receive the following benefits in addition to your GMS package:
  • NUnlimited 1st & 2nd Level Support
  • N5 GMS-Options

    • Managed cloud backup
    • Managed documentation
    • License management
    • Network Maintenance
    • NAS/Server Maintenance

  • NNo setup fee

our customers

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Our customers