Genius Managed Services
Transform your business into the digital future with jemix as your reliable IT-Partner for professional IT-support
STANDARD
Paket 1
- NGuaranteed availability (SLA)
- NMonitoring of IT-systems
- NHelpdesk ticket-system
- NRemote Support
- Ndiscounted hourly support rate
- MPatchmanagement
- MManaged Anti-Virus
- MMobile Device Management
just 25,- €
per device/month
ADVANCED
Paket 2
- NGuaranteed availability (SLA)
- NMonitoring of IT-systems
- NHelpdesk ticket-system
- NRemote Support
- Ndiscounted hourly support rate
- NBasic Patchmanagement
- NManaged Anti-Virus
- MMobile Device Management
just 35,- €
per device/month
ENTERPRISE
Paket 3
- NGarantierte Verfügbarkeit (SLA)
- NMonitoring für IT-Systeme
- NHelpdesk Ticket-System
- NRemote Support
- Ndiscounted hourly support rate
- NIndividual Patchmanagement
- NManaged Anti-Virus
-
NMobile Device Management *
Requires integration project
just 45,- €
per device/month
powerful
IT-support by Jemix:
As a managed service provider, we offer our customers comprehensive IT support that saves time and resources. Our team of experts takes responsibility for all aspects of your IT infrastructure and ensures that it functions efficiently and smoothly. In doing so, we work flexibly and individually tailored to your needs, allowing you to focus exclusively on your core business.
With us as your partner, you can sit back, relax and rest assured that your IT systems are always up to date.
Pricing Offerings
STANDARD
ADVANCED
ENTERPRISE
Guarenteed availability (SLA) 
Discounted hourly rate
Helpdesk ticket system
Monitoring
Remote maintenance software
Managed Anti-Virus
Basic patchmanagement
Individual patchmanagement
Mobile Device Management
Support fee per client
25,- EUR
35,- EUR
45,- EUR
Set up fee per client
75,- EUR
55,- EUR
Administrative Operations
79,- EUR
79,- EUR
Hourly rate for 1st & 2nd Level Support
129,- EUR
119,- EUR
109,- EUR
IT-Consulting
159,- EUR
149,- EUR
139,- EUR
GMS OPTIONS
Based on your GMS package, you can add the following additional services from our GMS Options on request:
Managed Cloud
- Managed Cloud Backup (per User)
- Managed Cloud (M365/Workspace)
Managed E-Mail
- Managed e-mail archiving (per mailbox)
- Managed e-mail encryption (per mailbox)
Documentation
- Managed Documentation
- License Management (per user)
Network
- Maintenance Network
- Managed Wi-Fi
- Managed Firewall
- Managed Infrastructure
Managed Hardware
- Maintenance NAS
- Maintenance Server
- Managed NAS
- Managed Switch
- Managed USV
Managed Devices
- Managed Workplace
- Managed Mac
- Managed Mobile Device
- Managed Phone System per Workplace
Other options
- Customized SLA
- Immediate Escalation Fee
- Maintenance Virtual Machine/ Virtual Windows
GMS IT-FLATRATE
GMS IT-FLATRATE
For a fixed monthly price, you also receive the following benefits in addition to your GMS package:
- NUnlimited 1st & 2nd Level Support
-
N5 GMS-Options
• Managed cloud backup
• Managed documentation
• License management
• Network Maintenance
• NAS/Server Maintenance - NNo setup fee
our customers
Our customers
