Save thousands of euros monthly on your IT
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The trends are clear: Managed Services are the way to go. Is it true, that money can be saved and security increases using managed services? Let us explain what Managed Services are and what their greatest advantage is.
Manages Services is the new magic word for the combination of professional IT support and affordable prices. It basically means the outsourcing of your IT department, or parts of it like server management, to specialists.
Part of the enormous saving potential in corporate IT lies in the relatively old structures. Where processors and the like are constantly evolving at an incredible pace, the structures behind them take a little longer to adapt to the new conditions. Concepts for the popular topic of cloud storage for example, have existed for a very long time, but have only really been implemented in recent years.
If we compare looking after the vehicle fleet in a company with looking after the IT
department, we would only employ our own car mechanics in exceptional cases and would go directly to a workshop if there were problems with the cars. Reliable functioning IT is absolutely critical for a company’s business operations these days and therefore cannot be compared 1:1 with the vehicle fleet. Nevertheless, the approach is the same and the advantages that result are transferable: significantly lower costs and reliable know-how.
However, modern IT services that enable effective and reliable IT outsourcing and are marketable have only been developed in recent years. And it is this exact reason that the majority of companies still provide their IT departments themselves, alongside the ineffective and high-cost structures. There is no doubt: Managed Services provide too many advantages not to be used. Therefore, Managed Services should always be preferred to in-house IT, apart from some exceptions. Here are some of the benefits of Managed Services and the cases in which a company would be better off using its own IT department:
Unbeatable cost advantage
The strongest advantage is cost, since Managed Services are simply unbeatable. The running costs per client (workstation), for example, start at just 9€ per month at jemix. Simply compare this fee with the salary of just one employee in IT, it is crystal clear which alternative is better.
Hidden costs and uncertaintie
The numbers on paper do not reflect the complete reality. That’s because the payroll doesn’t show how many days your IT employee is sick or how expensive it is to replace him or her during sick or vacation days. Likewise, without you nor your IT employee realizing, there may not be enough know-how. This missing knowledge will usually be purchased externally in addition to existing personnel costs. If the lack of knowledge is not recognized, inefficient IT inflates operating costs unnoticed. In order to prevent such problems, training is needed. But these uncertainties are completely eliminated when experts take over IT support with Managed Services.
Security
It is the lifeblood in IT. If systems fail, the entire company usually stands still, and a complete loss of data nowadays is pretty much a complete loss of the company’s ability to do business. With Managed Services on the other hand, your systems are monitored 24/7 with special programs. It also takes care of all security updates of your software and especially anti-virus software. In doing so, dangers are not only detected as soon as they occur but are actively prevented.
Active support –
Managed Services yes or no?
Managed Services ensure that your IT runs smoothly and is secure, but problems can still occur through user error in daily business which requires direct support. In this case, Managed Services usually include discounted hourly rates for support for companies they work with. Since support cases are usually the exception, the total costs of Managed Services are still far below those of an in-house IT department.
Even in support-intensive times, the costs do not come close to those of in-house IT.
There is, however, one case where it makes sense to opt for your own IT staff and against Managed Services. If your company works with specially programmed software or uses other programs or devices for which your employees need regular support, then you are better off with an IT employee. Another example is when troubleshooting needs to be done extremely quickly. For example if you work as a stockbroker, milliseconds matter and you cannot wait hours or even days for a problem to be fixed. In this case, an on-site specialist is the safest bet.
Our conclusion:
Managed Services ensure that your IT runs smoothly and is secure, but problems can still occur through user error in daily business which requires direct support. In this case, Managed Services usually include discounted hourly rates for support for companies they work with. Since support cases are usually the exception, the total costs of Managed Services are still far below those of an in-house IT department.
Even in support-intensive times, the costs do not come close to those of in-house IT.
There is, however, one case where it makes sense to opt for your own IT staff and against Managed Services. If your company works with specially programmed software or uses other programs or devices for which your employees need regular support, then you are better off with an IT employee. Another example is when troubleshooting needs to be done extremely quickly. For example if you work as a stockbroker, milliseconds matter and you cannot wait hours or even days for a problem to be fixed. In this case, an on-site specialist is the safest bet.